1. Independent Third-Party Service
SMART CHOICE INTERNET IS AN INDEPENDENT THIRD-PARTY SERVICE ASSISTANCE PROVIDER.
WE ARE NOT:
- An Internet Service Provider (ISP)
- A cable television service provider
- A telecommunications company
- Affiliated with any internet, cable, or telecom provider
- Authorized by any service provider
- Endorsed by any service provider
- A partner or affiliate of any service provider
- An agent or representative of any service provider
2. Nature of Services
2.1 What We Do
Smart Choice Internet provides independent technical assistance and troubleshooting guidance for internet, cable, and connectivity issues. We offer:
- Technical troubleshooting advice
- Equipment setup guidance
- Network configuration assistance
- General technical education and recommendations
2.2 What We Do NOT Do
Smart Choice Internet does NOT:
- Sell internet or cable service plans
- Provide internet or cable services
- Repair physical infrastructure or equipment
- Install cables, lines, or physical equipment
- Access provider accounts on your behalf
- Activate, deactivate, or modify provider services
- Guarantee problem resolution
- Replace broken or malfunctioning equipment
3. Separate Service Fee
Smart Choice Internet charges a separate service/assistance fee for our guidance and support.
This fee is:
- Separate from provider costs: Our fee is not part of your internet or cable bill
- For our service only: You pay us for assistance, not for internet/cable service
- Disclosed upfront: You are informed of the fee before service is provided
- Independent charge: Payment to Smart Choice Internet does not go to your service provider
4. No Guarantees
4.1 Results Not Guaranteed
Smart Choice Internet provides guidance and assistance, but we cannot guarantee that:
- Your technical issue will be resolved
- Our guidance will work in all circumstances
- Provider intervention won't be required
- Equipment won't need replacement or professional repair
- Services will be restored immediately
4.2 Factors Beyond Our Control
Many issues require actions we cannot perform:
- Provider network outages or maintenance
- Physical line or cable damage
- Broken or defective equipment
- Service suspensions due to account issues
- Provider-side configuration problems
- Area-wide service disruptions
5. Limitation of Liability
To the maximum extent permitted by law:
- Smart Choice Internet is not liable for any damages resulting from following our guidance
- We are not responsible for outcomes caused by factors outside our control
- We are not liable for the actions or inactions of any service provider
- Our maximum liability is limited to the fee you paid for the specific service in question
6. No Professional Relationship with Providers
Smart Choice Internet has no business relationship with any internet, cable, or telecommunications provider.
We cannot:
- Make decisions on behalf of providers
- Access provider systems or accounts
- Modify your service plan or billing
- Override provider policies or decisions
- Guarantee provider cooperation or action
7. Information Accuracy
While we strive to provide accurate and helpful guidance:
- Technical information may become outdated as technology changes
- Provider policies and procedures vary and change over time
- Equipment configurations differ across manufacturers
- Individual circumstances may affect the applicability of our guidance
We make every effort to provide current and accurate information, but cannot guarantee perfect accuracy in all cases.
8. Third-Party Links and References
Our website or agents may reference third-party websites, service providers, or resources. These references:
- Are for informational purposes only
- Do not constitute endorsements
- Do not imply affiliation or partnership
- Are not under our control (we're not responsible for third-party content)
9. Not Legal, Financial, or Professional Advice
Smart Choice Internet provides technical assistance only. Our services do not constitute:
- Legal advice
- Financial advice
- Professional engineering services
- Licensed contractor services
- Official technical certification
10. User Responsibility
When using our services, you understand and agree that:
- You follow our guidance at your own discretion and risk
- You are responsible for decisions about your equipment and services
- You should use caution when making changes to equipment or configurations
- You may need to consult your provider or a licensed professional for certain issues
- You are responsible for paying your service provider directly
11. Provider-Specific Issues
Smart Choice Internet cannot address issues that require provider authority, including:
- Account suspensions or disconnections due to non-payment
- Billing disputes with your provider
- Service plan changes or modifications
- Provider policy violations or terms of service issues
- Equipment owned or leased from your provider
For these issues, you must contact your service provider directly.
12. Emergency Services
Smart Choice Internet is not an emergency service.
If you have an emergency (fire, medical emergency, criminal activity):
- Call 911 or your local emergency services immediately
- Do not rely on internet-based communication if you have a life-threatening emergency
- Do not delay emergency response to seek our technical assistance
13. Startup Company Notice
Smart Choice Internet is a new independent startup company launched in 2026. As a growing business:
- Our processes and policies may evolve over time
- We are building our service model and operational procedures
- We welcome feedback to improve our services
14. No Warranty
Our services are provided "as is" without warranty of any kind, express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness
- Uninterrupted or error-free service
15. Acknowledgment
BY USING SMART CHOICE INTERNET'S SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:
- You understand Smart Choice Internet is an independent third-party service
- You understand we are NOT affiliated with any internet or cable provider
- You understand our fee is separate from provider charges
- You understand we provide guidance, not guaranteed results
- You understand limitations of what we can and cannot do
- You agree to the terms outlined in this Disclaimer
16. Questions or Concerns
If you have questions about this Disclaimer or our services, please contact us: